Help
How IndieAM works
Short answers about setting up, planning campaigns, finishing posts, and getting them published.
Getting started
- Creating your businessHow to sign up, create your business and start your free trial.
- Signing inSigning in with your Google account or an emailed code, and what to do when the code doesn't arrive.
- Your free trialHow the free trial works, when the first charge is made, and how to cancel.
- Common questionsQuick answers: missing a day, changing a post or a campaign, more than one business, and more.
Your business
- Setting up your businessThe seven parts of your business info, what IndieAM does with them, and changing them later.
- Products, customers and goalsWhat you sell, who you sell to, and what you want marketing to do - the three lists campaigns are built from.
- Website & socialsChoosing where your campaigns post, connecting the accounts we read and publish to, and your website and business bio.
- Things to avoidRules IndieAM follows in everything it writes: a short checklist plus your own.
Campaigns
- How campaigns workFrom an idea to published posts: the steps of a campaign, and what you decide at each one.
- Campaign ideasGetting ideas, steering them toward a product, goal, audience or deal, and choosing one.
- TopicsChoosing the subjects a campaign's posts cover, putting them in order, and saving some for later.
- Your planMaking a campaign's plan, changing posts, the checks and the review, and approving it.
- Adding posts laterAdding a post to a campaign whose plan is already approved.
Posts
- Reviewing postsChecking what IndieAM wrote, editing it, approving each post, and writing a new version.
- Photos for your postsYour photo library, adding photos to a post's parts, cropping, and finished pictures.
- AI picturesThe AI pictures we add for you, making others yourself, and what they cost.
- Short videosFilling a short video's shots with clips or photos, choosing a voice, and making the finished video.
- AI motionTurning a shot's photo into a short moving clip with AI, and keeping or discarding it.
Publishing and results
- Connecting your accountsConnecting your social accounts so we can read them and approved posts publish themselves, and what to do when one needs reconnecting.
- Automatic or by handWhich posts publish themselves, which you post yourself, and what happens when one can't go out.
- How your posts didThe numbers IndieAM reads for your posts, when they arrive, and what "Seen by" and "Interactions" mean.
Your account
- Your teamInviting people to your business, Owners and Members, and the Primary Owner.
- BillingYour plan, charges and invoices, a payment that fails, cancelling, and what happens when billing stops.
- Media creditsWhat media credits pay for, how many come with your plan, and adding more.
- Email remindersThe daily reminder email, the other emails IndieAM sends, and turning the reminder off.
- Deleting a business or your accountDeleting a business, the wait before it's gone, getting it back, and deleting your account.
- Agreeing to the termsWhy IndieAM asks you to agree to its terms, what Not now lets you do, and how you'll hear about changes.