Help · Your business
Website & socials
Updated
Website & socials is the first part of your business info. It lists every place IndieAM can plan posts for, in three groups: your Website, Social media, and Other places (Google Business Profile and Email newsletter). For each one you make two separate choices:
- Post here: tick it, and your campaigns will plan posts for it.
- Connect: sign in to the account, and we'll read your recent posts to fill in your business info. If you also post there, your approved posts will go out on their own.
You can do either, both, or neither, place by place. For example, you might connect Facebook just so we can read it, and only post to Instagram and TikTok.
Picking where you'll post
Open Business info from the menu, then Website & socials. If you told us your website or social page when you requested access, it's already ticked. Untick anything you don't want to use, and tick places you don't have yet but plan to start.
You need at least one place. You don't need to be everywhere: a few places done well beat many done now and then.
These are the places and the kinds of posts we make for each:
- Instagram: Feed post, Carousel, Reel, Story
- Facebook: Photo post, Text post, Reel, Event
- TikTok: Video
- YouTube: Short, Long-form video
- Google Business Profile: Update, Offer, Event
- X: Post
- LinkedIn: Text post, Image post
- Email newsletter: Newsletter
- Website: Article / Blog
Short video reaches the most people, and one video you film can go out on several video channels at once.
Your website and business bio
Add your website's address, even if you won't post articles there. We read it to fill in your business info.
The Business bio box is for describing your business in your own words. Paste the bio from your social accounts, or just tell us what you do in a few sentences. We keep it as you wrote it.
If you tick Google Business Profile, you can add a link to it. We can't read Google Business Profiles, so paste its description into the Business bio box if you'd like us to use it.
Tap Save and continue. We'll read everything and fill in the next parts for you. See Setting up your business.
Connecting accounts
These can be connected:
- Instagram: Feed post, Carousel, Reel, Story
- Facebook: Photo post, Text post, Reel
- TikTok: Video
- YouTube: Short
- X: Post
- LinkedIn: Text post, Image post
Choose Connect next to one (for example Connect Instagram), sign in there, and you'll come back to this page with everything you'd ticked and typed still in place. See Connecting your accounts.
Some kinds of posts are always yours to post. We'll remind you when they're due:
- Facebook: Event
- YouTube: Long-form video
- Google Business Profile: Update, Offer, Event
- Email newsletter: Newsletter
- Website: Article / Blog
Only an Owner can connect accounts. Everyone on the team can see which ones are connected, and change everything else on this page.
Changing them later
You can change your places any time. It shapes what we plan and write from then on. Posts we've already written stay as they are. Unticking a place doesn't disconnect its account.
Each campaign also has its own list of places. You can adjust it on the campaign's page until its plan is made.